You are glad the customer has come in. That
should solve the whole problem. In the city you are required to "put up
with" the bad mannered fashion that people have of treating a clerk as
if he were a piece of furniture, but in the town this is all changed. A
majority of the citizens know you, and all regard you with better
breeding than would the city customer. You are young and positive,
because you know very little about life. Curb yourself. Let the customer
make all the statements he has to make. He will run out of them
presently. In case he want any of yours, he will then ask for them, and
literally be at your mercy. As to
YOUR HANDS,
have them very clean. It will be a positive advantage to you to wear no
rings. In case the people like jewelry, it distracts their attention
from the great idea (a sale); in case they do not like gew-gaws, it will
put you in opposition. Make your great effort in the direction you think
the customer's mind is taking. Sell him what he thinks he wants first.
So much, sure. Then, if he changes his mind, it will be to your profit,
generally.
Pages:
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87